Frequently Asked Questions

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Frequently Asked Questions

What is the NCOALink Processing Acknowledgment Form (PAF)
and why is it needed?

The PAF is a requirement of the U.S. Postal Service.

It is to ensure that NCOALink is used only for the purposes of mailing.

All NCOALink vendors are required to have a completed and signed PAF provided by the list owner.

Your mailing list cannot be processed until we receive your completed and signed PAF, faxed to us at (775) 201-1811, attn: PAFs.

Once completed, your PAF is good for one year. After each year, you will need to sumbit an updated PAF form for continued NCOALink usage.

If you are a current client needing to update your PAF, you may do so by visiting the Client Services page. If you are a new client, you will need to request the form on the NCOA Setup page.