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NCOALink file upload

The first time you upload a file, our Production Team will review your file carefully. If problems or issues are found, we will get back to you right away.


Getting Started:

Prior to NCOA processing, a Processing Acknowledgment form must be on file. Complete this short form to get started:

Download PAF Form


NCOA Processing:


We're good:

  • No Setup Cost
  • No Long-term Contracts
  • No Volume Requirements
  • Support Ticket System
  • Flexible data formatting
  • Lowest minimum fees
  • The web's best NCOA processing solution
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The Best Data Privacy   

  • Zero 3rd party analytics
  • Zero social media tracking
  • Zero use of tracking cookies
  • No location-based tracking
  • No web beacons or clear gifs
  • No flash cookies or LSO's
  • No IP Address tracking
  • Other info providers track you
  • We don't track you at all


The web's best NCOALink processing solution...Since 2002


Submitting your first file


Creating your first file for processing

Creating your file for information processing can sometimes seem like a fairly daunting thing...but it doesn't have to be. In fact, we've worked hard to make it as simple as possible.

NCOAsource has years of experience working with complex data mapping and the transfer of data between different data requirements. Chances are pretty good that we can accommodate your existing data layout. And if we can't, we'll work with you to refine and/or reformat your data.

Data formats accepted:
XLSX, XLS, Tab-delimited, CSV, TXT, and custom delimiters


Just remember this: you can keep it simple. For NCOA processing, PCOA, Email Append, or Phone Append, you'll want to include name, address, city, state, and zip. (Of course, you can add more columns than that, i.e. a UniqueID field, account# field, etc.) Name data can be in a single column or split into separate columns. City State and Zip can also be in a single CSZ column, or separated. It's up to you. Note: For Reverse Email Append, the only column required is email address.

Note: Make sure your list includes a header record. (A header record is the line at the very top of your list, which provides the names of the columns in your data.) Recommended but not required.

More info on how to structure your file for NCOA processing:

»»  Input File Specifications  ««

No matter how you end up structuring your data, the first time you upload a file, the NCOA Production Team will carefully review your input data. If any issues are found with your existing fields, format, layout, etc., we will get back to you right away.

Data Format Review

File Review Process:

  • After reading the input layout page, go ahead and create your first file, following your software's guidelines for exporting data. If given a choice, select tab-delimited as your data format.
    • For specific layout questions, please feel free to ask us
  • Your file will be reviewed shortly after uploading
    • We may ask you to provide sample data & additional layout information (not usually necessary)
  • If any layout or formatting issues are encountered, our Production Team will get back to you right away
  • If not, our Production Team will proceed with defining processing requirements, such as Name parsing, Address1/Address2 concatenation, CSZ parsing, etc
  • Once cleared for usage, processing will begin under the review of our Quality Control team

Q & A:

  • Do I need to submit a PAF form before processing my first file? For NCOA processing, yes. If you haven't submitted your PAF yet, you'll want to do that. Simply log in to the Member File Area. You will see a link at the top of the page for your PAF.
  • Do I need to notify you when I am uploading? No. That is handled automatically.
  • Will I receive confirmation that my upload was successful? Yes. Within minutes after uploading, you will receive the Upload Confirmation email.
  • What will happen if the data I upload is not in the right format? If your data is not 'workable' you will be notified by Production. Also included in the email will be instructions for improving and/or reformatting your input data.
  • How will I know when my file is done? You will receive the File Completion Notification email from Production. At this point, you may either log in to your Member File Area and download your updated file, or simply click on the 'download now' link provided in the email.

Questions...Feel free to ask us!